If you own a small business you understand the challenges of competing with larger organizations that have more resources and capital. Small and medium businesses have a competitive advantage; they don’t have 2000 employees and the office space to accommodate an operation that large, therefore SMB’s fixed expenses are considerably lower. The SMB market has a unique opportunity, they can utilize technology large enterprise companies have at a fraction of the cost.
Having a mobility strategy doesn’t mean you have to change the way you do business. It gives you the ability to streamline operations and makes expansion easy with less financial risk. Mobility will allow you to reduce real estate costs and increase geographic coverage. Sometimes the most talented people in an industry don’t live close enough for you to hire. Mobility solves this problem with remote worker capabilities. You can place an IP Phone at a user’s home office and they function exactly like they are in the office sitting next to you. You can hire a remote part time employee, mothers hours, after hours, remote sales or customer service. Jet Blue uses this strategy and it saves them a lot of money while making them more efficient. Mobility allows you to pair a cell phone or land line with your office extension for road warriors such as service or sales people. Your cell phone functions as your extension and with a few key strokes you can transfer a call to anyone in your office or initiate a multi person conference call. This is mobility and it’s powerful. Many companies are hesitant to invest in technology due to fear of change and complexity. The truth is it’s easier and allows for greater productivity. The cost of obtaining a new customer far exceeds that of keeping an existing customer. If you provide your customers with quality products and services they have no reason to leave you. If a customer feels neglected or can’t communicate with you when they need to they will go to a competitor.
If you don’t have a mobility strategy you need to get one before your competitor does. We would be happy to sit down with you and discuss a mobility strategy. All Business Communications has been implementing VOIP and mobility since 2001 before many of our competitors embraced the technology. We have financing options that allow you to write off the technology as an operating cost. Solutions are very affordable to implement. One very important factor to consider is the company that designs and supports your solution. A small cost to get a competitive advantage in your market. We can help! 866-ALL-BIZZ
-Ed Lennon