Avaya IP Office, equipped to support the Compact Contact Center (CCC) application, is our leading customer service platform for small and medium businesses. CCC is a highly modular solution designed for companies that need a sophisticated solution to their customer service needs.

Business Benefits

• Improve customer relationships—get the call to the right person as quickly as possible.
• Enhance agent productivity with the tools and management capabilities.
• Measure your customer service performance—always know how well calls are being handled.