Witness ContactStore for Communication Manager is a software-based IP call recording product designed to meet the recording needs of small to large-sized businesses and contact centers that have either traditional or IP endpoints.

Business Benefits

• Helps improve business efficiency by recording and sharing best practices in a contact center.
• Retrieve recordings to resolve disputes or unclear transactions.
• Provide protection against threatening and abusive calls.
• Ability for executives and knowledge workers to record and share important phone calls.
• Provides a low-cost alternative for meeting recording.