Avaya North American Business Partner of the Year, 2008
Avaya IP Office Phone Manager
The Phone Manager application offers control of the telephone terminal from the users' PC. Phone Manager is available in three versions; Phone Manager Lite, Phone Manager Pro and Phone Manager PC Softphone (VoIP mode).
For Phone Manager Lite and Phone Manager Pro, this is similar to the PC-based IP Soft-phone except that the conversation actually takes place via a standard telephone terminal rather than the PC's soundcard. The Phone Manager PC Softphone adds PC-based telephony via a sound card or USB headset/handset to the product.
Business Benefits
Enhances productivity.
Supports more effective call handling—increasing customer satisfaction.
Save money—combine Phone Manager applications with entry-level phones.
PC Softphone supports mobile, travelling workers. Lowers long-distance costs. Makes it easier for travellers to stay in touch with co-workers and customers.